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Virus Removal

Desktop PC, Laptop, Notebook & Windows Virus Removal Service


We can completely remove virus, malware, adware, rootkits, spyware and all sorts of malicious software from your tech leaving you safe to do the things you do freely without worry.

Depending on the type of virus, and the nature of it can determine how long it takes to completely remove. Usually this can be done within a couple of hours but due to the nature of some malware, we may need to do more comprehensive scanning afterwards to make sure it isn't set to reinstall itself after successful removal.

Most virus can be removed with no loss of data, some may lock your data for example, a software named Cryptolocker will encrypt your files and hold them ransom, there is not usually anyway to recover the files in that instance.

If you think your computer has a virus, drop in store and we will be happy to help, computer virus and malware can usually be noticed, below is some things that you can check if you are unsure.

  • Advertisements popping up on pages they didn't before
  • Clicking mouse can make advertisements open
  • Windows firewall has turned off by itself
  • Messages appearing on desktop from applications you've never seen before. A common technique use is fake alerts, so a message will pop up telling you that there is multiple security threats, this will usually be from a somewhere you've never seen before or something claiming to be a part of windows. You will know if they are legitimate as it will usually ask for payment information to remove them, this is usually a scam

Many customers have reported that they have received calls from Microsoft to tell them their computer is infected, this is always false. Nobody will ever know your computer has a virus unless they put it there. Never let them have access to your machine, with one command they can lock it by encrypting the registry, there is currently no way around this.

Somethings that arn't virus' but can indicate your computer could benefit from a general clean up are below.

  • The system event log has thousands of notices, warning and errors. this is normal for any system, even a fresh install has many items in the list, and is usually just to say things you already know e.g software packages that are out of date.
  • The system is running very slow, sometimes this can indicate unwanted background activity but this is normally due to the system needing some general maintenance, updates and could benefit from a clean up

Whatever the situation don't despair, it's not usually as bad as it looks and we can usually get you back up and running as quickly as possible.


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Your Computer Centre is based in North Shields and offers services to the surrounding areas including Tynemouth, Whitley Bay, Cullercoats and Wallsend. We specialise in PC repairs, laptop repairs, Computer repairs, xbox 360 repairs, PS3 repairs, Nintendo Wii repairs, Nintendo DS repairs, iPhone repairs, iPad repairs, mobile phone repairs, tablet repairs and web design. Based in North Shields, Newcastle, Tyne and Wear. Stocking a selection of PC hardware and software and printer ink and cartridges through our partners at Jettec. Whether it be a laptop charger, cracked screen or virus drop in and see how we can help.


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Contact Us

 Address: Your Computer Centre, 72 Church Way, North Shields, Tyne and Wear, NE29 0AA

  Phone: 0191 2584651